Hotpoint Oven ST55X ST52 User Manual

Instructions for Installation and Use  
Electric Multifunction Oven  
Models ST55X - ST52  
 
Introduction  
Your new electric oven is guaranteed* and will give lasting service. This guarantee is only applicable if the appliance has  
been installed in accordance with the installation instructions detailed in this booklet.  
To help make best use of your cooking equipment, please read this booklet carefully.  
The oven is designed specifically for domestic use and responsibility will not be accepted for use in any other installation.  
Note: When the oven is first used, an odour may be omitted - this will cease after a short period of use.  
To help remove the 'new' smell, heat the empty oven to maximum temperature for a minimum of two to three hours, keeping  
the door/s closed. Ensure that the room is well ventilated (eg. open a window or use an extractor fan) and that persons  
who may be sensitive to the odour avoid any fumes. It is suggested that any pets be removed from the room until the smell  
has ceased.  
This odour is due to any temporary finish on oven linings and elements and any moisture absorbed by the insulation.  
* The guarantee is subject to the provisions that the appliance:  
(a) Has been used solely in accordance with this booklet.  
(b) Has been properly connected to a suitable supply voltage as stated on the rating plate, attached to the  
appliance.  
(c) Has not been subjected to misuse or accident or been modified or repaired by any person other than the  
manufacturers authorised employee or agent.  
(d) Has been correctly installed.  
3
 
For Your Safety  
When used properly your appliance is completely safe but as with any electrical product there are certain  
precautions that must be observed.  
PLEASE READ THE BELOW PRECAUTIONS BEFORE USING YOUR APPLIANCE.  
To maintain the efficiency and safety of this appliance, we recommend you do the following:  
- only call the Service Centres authorised by the manufacturer.  
- always use genuine spare parts.  
ALWAYS:  
NEVER:  
- make sure you remove all packaging and literature from - attempt to install or repair the appliance without the  
inside the appliance before switching on for the first time.  
- check the soundness of the appliance after it has been  
unpacked.  
- make sure you understand the controls before using the  
appliance.  
- keep children away from the appliance during use, as  
surfaces will get extremely hot during and after cooking. Care  
should be taken to avoid touching the heating elements inside  
the oven during use.  
- make sure the controls are turned off when you have finished  
cooking and when not in use.  
- grip the handle in the centre when opening the door.  
- stand back when openign the door to allow any build up  
of steam or heat to disperse.  
- use dry, good quality oven gloves when removing items.  
- take care to avoid heat/steam burns when operating the  
controls.  
- switch off the electricity supply at the wall switch, and  
allow to cool, before cleaning or performing maintenance..  
- make sure the shelves are in the correct position before  
switching on the oven.  
- keep the door partially open when grilling, but closed when  
fan grilling.  
assistance of qualified personnel.  
- operate the “grill” mode d with the door closed as this  
may cause the appliance to overheat. (Although “fan grill”  
mode e is done with the door closed - see Controls).  
- remove the oven shelves whilst the oven is hot.  
- allow anyone to sit or stand on any part of the appliance.  
- store items above the appliance that children may attempt  
to reach.  
- heat up unopened food containers, as pressure can build  
up causing the container to burst.  
- use the appliance to heat up anything other than food.  
- use the appliance as a room heater.  
- use the grill to warm plates.  
- dry items on the oven doors.  
- install the appliance next to curtains of other soft furnishings.  
- allow children to play with or tamper with the controls.  
- use steam cleaners.  
- use the oven for storage purposes.  
- use flammable liquids near the appliance.  
- use adapters, multiple sockets and/or extension leads.  
- pull on the appliance or the supply able to unplug it from  
the electrical outlet.  
- allow power cables of other appliances to come into contact  
with hot parts of this appliance.  
- expose the appliance to atmospheric agents, such as  
rain or sunlight.  
- operate the appliance with wet hands.  
- operate the appliance when barefoot.  
- keep the door closed when the appliance is not in use.  
- keep the appliance clean as a build up of grease or fat  
from cooking can cause a fire.  
- follow the basic principles of food handling and hygiene to  
prevent the possibility of bacterial growth.  
- keep any ventilation slots clear of obstructions.  
4
 
Know your Oven  
E
12  
6
A
3
MA  
60  
220  
100  
140  
180  
H
B
O
C
G
F
A. Control Panel  
B. Function Selector  
C. Temperature Control  
E. Oven indicator light  
- When lit, it indicates the ovens is heating up to the  
selected temperature.  
F. Grill Pan / Baking Tray  
G. Oven Shelf  
H. Guides for sliding the shelves or grill pan/baking tray  
in and out  
O. Analogue Programmer  
5
 
The Controls  
This multi-function oven combines the advantages of a  
Browning mode c  
convection oven with those of a fan assisted model, in a  
single appliance. It is extremely versatile allowing you to  
choose easily and safely between 5 different cooking modes.  
The various features offered by your oven are selected by  
means of function selector “B” and temperature selector “C”  
situated on the control panel. Choose one of the functions  
according to the food to be cooked and follow the relevant  
instructions as detailed on the next page.  
Position the temperature selector “C”: Between 60°C and  
Max.  
Only the top heating element comes on.  
This mode can be used to brown food at the end of cooking.  
Grill d  
Position the temperature selector “C” at Max.  
The top central heating element comes on.  
The extremely high and direct temperature of the grill makes  
it possible to brown the surface of meats and roasts while  
locking in the juices to keep them tender. The grill is also  
highly recommended for dishes that require a high tempera-  
ture on the surface: beef steaks, veal, rib steak, filets, ham-  
burgers etc...  
Notice: Never place anything on the bottom of the oven  
when it is in operation because this could damage the  
enamel. Always place your cookware (dishes, aluminium  
foil, etc. etc.) on the shelf provided with the appliance in-  
serted especially along the oven guides.  
Some grilling examples are included in the “Cooking Advice”  
section.  
Function Selector:  
Fanned Grill e  
Cook food in 'fanned grill' mode with the oven door shut.  
Position the temperature selector “C”: between 60°C and  
200°C.  
Convection Mode a  
Position the thermostat selector “C”: between 60°C and Max.  
The top and bottom heating elements are used. In this mode,  
the coolest part of the oven is the centre. The convection  
oven is best for cooking dishes made up of several ingredi-  
ents, e.g. tender veal strips with rice, braised meats, stews,  
goulash etc. and dishes that need to cook slowly and re-  
quire basting or the addition of liquid and cooking using cov-  
ered casserole dishes for oven baking. When cooking in  
convection mode, only use one baking tray or shelf at a  
time, otherwise the heat distribution will be uneven. Using  
the different shelf position available, you can balance the  
amount of heat between the top and the bottom of the oven.  
Select from among the various shelf positions based on  
whether the dish needs more or less heat from the top.  
The top central heating element and the fan come on. This  
combination of features increases the effectiveness of the  
grill through forced circulation of the air throughout the oven.  
This helps prevent food from burning on the surface, allow-  
ing the heat to penetrate right into the food. Excellent results  
are achieved with kebabs made with meats and vegeta-  
bles, sausages, ribs, lamb chops, chicken in a spicy sauce,  
pork chops, etc.  
This mode is also ideal for cooking fish steaks, like sword-  
fish or tuna etc.  
The oven light  
Fan Assisted Mode b  
To turn on the oven light, set the function selector “B” to the  
8 symbol. The light will stay on when any of the electrical  
heating elements in the oven come on.  
Position the thermostat selector “C”: Between 60°C and Max.  
The top and bottom heating elements and the fan, will come  
on. The temperature is the same throughout the oven and  
the air cooks and browns food uniformly over its entire sur-  
face. With this mode, you can also cook various dishes at  
the same time, as long as they cook at the same tempera-  
ture. A maximum of 2 shelves can be used at the same  
time, following the instructions in the section entitled: “Cook-  
ing On More Than One Shelf” (next page).  
This fan assisted mode is particularly recommended for dishes  
requiring a gratin finish or for those requiring considerably  
prolonged cooking times, such as: lasagne, pasta bakes,  
roast chicken and potatoes, etc… Moreover, the excellent  
heat distribution makes it possible to use lower tempera-  
tures when cooking roasts. This results in less loss of juices,  
meat which is more tender and a decrease in the loss of  
weight for the roast. The fan assisted mode is especially  
suited for cooking fish, which can be prepared with the ad-  
dition of a limited amount of condiment, thus maintaining  
flavour and appearance.  
Cooling ventilation  
In order to cool down the exterior of the appliance, it is  
equipped with a cooling fan which comes on when the  
function selector “B” is not set to OFF.  
During cooking, the fan is always on and a normal flow of  
air can be heard exiting between the oven door and the  
control panel.  
Note. when cooking is finished, the fan stays on until the  
oven cools down sufficiently.  
The fan assisted mode is also perfect for baking cakes.  
This mode can also be used to thaw quickly white or red  
meat and bread by setting the temperature to 80 °C. To  
thaw more delicate foods, set the temperature to 60°C or  
use only the cold air circulation feature by setting the  
temperautre to 0°C.  
6
 
Cooking Advice  
The oven offers a wide range of alternatives which allows  
Baking Cakes  
you to cook any type of food in the best possible way.  
With time you will learn to make the best use of this versatile  
cooking appliance and the following are only a guide, which  
may be varied according to your own personal taste.  
When baking cakes, always preheat the oven. Make  
sure you wait until the oven has preheated thoroughly (the  
red oven indicator light "E" will go out). Do not open the  
oven door during baking to prevent the cake from dropping.  
In general, if:  
Preheating  
If the food being cooked needs to go into a preheated  
oven (this is generally the case when cooking leavened  
Pastry is too dry  
Increase the temperature by 10°C and reduce the  
cooking time.  
foods), the fan assisted modebcan be used to reach  
the desired temperature as quickly as possible. When  
preheating is over, which is indicated by the red oven  
indicator light “E” going out. Place food in the oven and  
select the most appropriate cooking mode.  
Pastry has dropped  
P
Use less liquid or lower the temperature by 10°C.  
Cooking on More Than One Shelf  
If you want to cook on more than one shelf at the same  
Pastry is too dark on top  
Place it on a lower shelf, lower the temperature and increase  
time, use the “fan assisted modeb which is the only  
mode appropriate for this type of cooking.  
the cooking time.  
The oven is fitted with 5 shelves. During fan assisted  
cooking, use two of the three central shelf positions; the  
lowest and highest shelf positions receive the hot air  
directly and therefore delicate foodstuffs could be burnt  
on these shelf positions.  
It is cooked well on the inside but is sticky on the  
outside  
Use less liquid, lower the temperature, and increase  
the cooking time.  
As a general rule, use the 2nd and 4th shelf position  
from the bottom, placing the foodstuffs that require greater  
heat on the 2nd shelf position from the bottom. For  
example, when cooking meat roasts together with other  
food, place the roast on the 2nd shelf position from the  
bottom and the more delicate food on the 4th shelf position  
from the bottom.  
The pastry sticks to the pan  
Grease the pan well and sprinkle it with a dusting of  
flour or use greaseproof paper.  
You have used more than one shelf (in the fan assisted  
mode) and they are not all at the same cooking point.  
When cooking food that require differing times and  
temperatures, set a temperature that is somewhere  
between the two temperatures required, place the more  
delicate food on the 4th shelf position from the bottom  
and take the food requiring less time out of the oven first.  
Use the baking tray on the lower shelf position and the  
shelf on the upper;  
Use a lower temperature setting. It is not necessary to remove  
the food from both shelves at the same time.  
Cooking Fish and Meat  
When cooking white meat, fowl and fish, use temperature  
settings from 180 °C to 200 °C.  
Using the Grill  
This multi-function oven offers you 2 different grilling modes.  
For red meat that should be well done on the outside while  
tender and juicy in the inside, it is a good idea to start with a  
high temperature setting (200°C-220°C) for a short time, then  
turn the oven down afterwards.  
In general, the larger the roast, the lower the temperature  
setting. Place the meat on the centre of the shelf and place  
the grill pan/baking tray beneath it to catch the fat.  
Make sure that the shelf is inserted so that it is in the centre of  
the oven. If you would like to increase the amount of heat  
from below, use the low shelf positions.  
- Use the “grill” mode d, with the oven door ajar, placing  
the food in the centre of the grill pan (situated on the 3rd or  
4th shelf position form the bottom) because only the central  
part of the top heating element is turned on.  
When using this mode, we recommend you set the  
temperature to the highest setting. However, this does not  
mean you cannot use lower temperatures, simply by  
adjusting the temperature control to the desired temperature.  
- Setting e fanned grill”, only with the oven door shut,  
is extremely useful for grilling foods rapidly, as the distribution  
of heat makes it possible not only to brown the surface, but  
also to cook the bottom part.  
It can also be used for browning foods at the end of the  
cooking process, such as adding that gratin finish to pasta  
bakes. When using this mode, place the grill pan on the 2nd  
or 3rd shelf position from the bottom (see cooking chart).  
Cooking Pizza  
For best results when cooking pizza, use the “fan assisted  
mode” b :  
- Preheat the oven for at least 10 minutes.  
- Use a light aluminium pizza pan, placing it on the shelf. If  
the baking tray is used, this will extend the cooking time,  
making it difficult to get a crispy crust.  
This will allow you to obtain excellent results and to save  
energy (approximately 10%). When using this mode we  
recommend you set the temperature control to 200°C, as it  
is the most efficient way to use the grill. However this does  
not mean you cannot use lower temperatures, simply by  
adjusting the temperature control to the desired temperature.  
- Do not open the door frequently while the pizza is cooking.  
- If the pizza has alot of toppings (three or four), we recommend  
you add the mozzarella cheese on top, halfway through the  
cooking process.  
- When using two shelves, use the 2nd and 4th shelf  
positions, with the temperature set to 220°C.  
7
 
Cooking Chart  
Temperature  
Cooking  
Function  
Shelf position  
Cooking rack  
Selector knob  
Weight  
(in kg)  
Preheating time Cooking  
Food to be cooked  
setting  
from bottom  
(minutes)  
time  
(minutes)  
1 Convection  
Duck  
Roast veal or beef  
Pork roast  
Biscuits (short pastry)  
Tarts  
1
1
1
-
3
3
3
3
3
15  
15  
15  
15  
15  
200  
200  
200  
180  
180  
65-75  
70-75  
70-80  
15-20  
30-35  
a
1
2 Fan  
assisted  
Pizza (on 2
Lasagne  
Lamb  
Roast chicken + potatoes  
Mackerel  
Plum-cake  
Cream puffs (on 2
Biscuits (on 2shelves)  
1
1
1
1
1
2-4  
3
2
2-4  
2
2
2-4  
2-4  
2
2-4  
3
15  
10  
10  
10  
10  
10  
10  
10  
10  
10  
15  
220  
200  
180  
180  
180  
170  
190  
180  
170  
170  
200  
15-20  
30-35  
50-60  
60-75  
30-35  
40-50  
20-25  
10-15  
15-20  
20-25  
25-30  
shelves)  
b
1
0.5  
0.5  
0.5  
1.0  
1.5  
shelves)  
shelf)  
shelves)  
Sponge cake (on 1
Sponge cake (on 2
Savoury pies  
3
Browning food to perfect  
cooking  
-
3/4  
15  
220  
-
Browning  
c
4 Grill  
Sole
Squid and prawn kebabs  
Cod filet  
Grilled vegetables  
Veal steak  
Cutlets  
Hamburgers  
Mackerels  
Toasted sandwiches  
1
1
1
1
1
1
1
1
n.° 4  
4
4
4
3/4  
4
4
4
4
4
5
5
5
5
5
5
5
5
5
Max  
Max  
Max  
Max  
Max  
Max  
Max  
Max  
Max  
8-10  
6-8  
10  
10-15  
15-20  
15-20  
7-10  
15-20  
2-3  
d
With rotisserie (where  
present)  
Veal on the spit  
Chicken on the spit  
Lamb on the spit  
1.0  
1.5  
1.0  
-
-
-
5
5
5
Max  
Max  
Max  
80-90  
70-80  
70-80  
5
Fanned  
Grilled chicken  
1.5  
3
5
200  
55-60  
Grill  
e
With rotisserie (where  
present)  
Veal on the spit  
Chicken on the spit  
1.5  
2.0  
1.5  
-
-
-
-
2
-
5
5
5
5
5
200  
200  
200  
200  
200  
70-80  
70-80  
70-75  
70-75  
70-80  
Chicken on the spit and  
roastedpotatoes
Lamb on the spit  
1.5  
NB: cooking times are approximate and may vary according to personal taste. 
8
 
The Analogue Programmer  
Programming cooking with immediate start  
1 Turn the knob anticlockwise until the desired cooking time is  
displayed in the window.  
2 Pull the knob and turn it anticlockwise until the knob marker  
lines up with the correct time. A click will indicate the opera-  
tion is over.  
With the oven selector knob, select the desired cooking mode.  
The oven comes on immediately and stays on for the entire  
duration of the set cooking time. A buzzer will sound to inform  
you the oven has come off.  
12  
6
3
To interrupt it, turn the knob anticlockwise until the symbol !  
How to reset the correct time  
The oven must be plugged in.  
appears in the window.  
Programming cooking with delayed start  
1 Cookingtime:  
Turn the knob anticlockwise untilthe desired cooking time is  
displayed in the window.  
2 Cookingstart:  
Pull the knob and turn it anticlockwise until the knob marker  
lines up with the desired time for cooking to start.  
With the oven selector knob, select the desired cooking mode.  
The oven will come on at the desired cooking start time and will  
stay on for the entire duration of the set cooking time. A buzzer  
will sound to inform you the oven has come off.  
Press the knob and turn it anticlockwise until you set the correct  
time.  
NB: The clock is electrically powered, therefore in the event of a  
power shortage, it will stop working for the entire duration of the  
same. Following this power failure, the correct time will have to  
be reset.  
Manualoperation  
NB.: To be used in all cases where programmed  
cooking is not necessary.  
1 Turn the knob anticlockwise until the symbol 9appears in  
the window.  
2 Pull the knob and turn it anticlockwise until the knob marker  
lines up with correct time. A click will indicate the operation is  
over.  
To interrupt it, turn the knob anticlockwise until the symbol !  
appears in the window.  
With the oven selector knob, select the desired cooking mode.  
To turn the oven off, set the same back to the “0” position.  
9
 
Care and Cleaning  
Before cleaning or carrying out any maintenace on your  
oven, you must disconnect it from the power supply.  
How to Remove the Oven Door  
The oven door can easily be removed to clean the space  
between the bottom of the door and the front of the oven. To  
disassemble the door, proceed as follows:  
- open the oven door fully,  
Inside the oven  
We recommend you clean your oven each time you use it,  
especiallyaftercookingroasts. Infact, itisadvisabletoprevent  
foodresiduefrombuildingupduringcooking:theresiduewould  
be re-cooked each time the oven is used and would char  
and release smoke and unpleasant odours.  
- lift up and turn the small levers situated on the two hinges,  
- shut the door, but not completely,  
- grip the door on the two external sides and pull it towards  
you, pulling it out of its seat.  
Reassemble the door by following the above procedures  
backwards.  
Oven exterior  
Clean the enamelled or stainless steel exterior surfaces of  
your oven using a sponge soaked in soapy water, making  
sureyourinseanddrythesethoroughly, withoutusingabrasive  
or corrosive products which could damage them.  
1
2
3
Stainless steel  
Rinse stainless steel parts and dry them thoroughly using a  
soft cloth. Use a specific non-abrasive product to remove  
tougher stains,  
DO NOT use aluminium foil to line the bottom of the oven.  
To avoid having to clean the bottom of the oven, you may be  
temptedtolineitwithsomealuminiumfoil. Westronglyadvise  
against this. The aluminium foil sheet in direct contact  
with the heated enamel coating could melt and damage  
the enamel coating inside the oven irreversibly.  
Replacing the Oven Lamp  
Disconnect the oven from the power supply by means  
of the omnipolar switch used to connect the appliance  
to the electrical mains.  
Remove the glass cover of the lamp-holder;  
Remove the lamp and replace with a lamp resistant to  
high temperatures (300°C) with the following charac-  
teristics:  
Rubber Seal  
There is a rubber seal surrounding the oven opening which  
guarantees its perfect functioning. Check the condition of this  
seal on a regular basis. If necessary, clean it using warm  
water and dry thoroughly.  
DO NOT use abrasive products or objects to do so. Should  
the seal become damaged, please contact Hotpoint Service  
(see KEY CONTACTS, back page). We recommend you  
avoid using the oven until it has been repaired.  
-
-
-
Voltage: 230/240 V  
Wattage 25W  
Type E14  
Replace the glass cover and reconnect the oven to the  
mains power supply.  
1 0  
 
Installation  
The appliance must be installed only by a qualified  
The panels of the adjacent cabinets must be made of heat-  
resistant material.In particular, cabinets with a veneer ex-  
terior must be assembled with glues which can withstand  
temperatures of up to 100 °C.  
In compliance with current safety standards, contact with  
the electrical parts of the oven must not be possible once  
it has been installed.  
All parts which ensure the safe operation of the appliance  
must be removable only with the aid of a tool.  
For the correct centring of your appliance, position the 4  
tabs on the sides of the oven in correspondence with the  
4 holes on the perimeter of the frame. In particular, if the  
cabinet side panel:  
person in compliance with the instructions provided.  
The manufacturer declines all responsibility for improper  
installation which may harm persons and animals and dam-  
age property.  
Important: The power supply to the appliance must be  
cut off before any adjustments or maintenance work is  
done on it.  
Installation of Built-in Ovens  
In order to ensure that the built-in appliance functions prop-  
erly, the cabinet containing it must be appropriate. The  
figure below gives the dimensions of the cut-out for instal-  
lation under the counter or in a wall cabinet unit.  
is 20 mm thick: the removable part of the tab must be  
removed (Fig. A);  
is 18 mm thick: use the first groove, which is factory-  
set (Fig. B);  
is 16 mm thick: use the second groove (Fig.C)  
N.B.: Installation in compliance with the consumption declaration  
Fig. A  
Fig. B  
Fig. C  
To fasten the oven to the cabinet, open the door of the  
oven and attach it by inserting the 4 wood screws into the  
4 holes located on the perimeter of the frame.  
In order to ensure adequate ventilation, the back panel of  
the cabinet unit must be removed. Installing the oven so  
that it rests on two strips of wood is preferable. If the oven  
rests on a continuous, flat surface, there must be an aper-  
ture of at least 45 x 560 mm.  
560 mm.  
1 1  
 
Electrical Connection  
Electrical connection  
Power cable supply connection to the electrical  
The electrical connection to the mains must be made on  
the appliance. The power voltage and frequency are as  
indicated on the rating plate.  
mains:  
We recommend you use a power supply cable which is  
long enough to allow you to take the oven out of its recess  
in the event of maintenance operations (only use HAR - H  
05 - RRF quality cables fitted with a plug conforming to the  
regulations in force.  
WARNING:THIS APPLIANCE MUST BE EARTHED.  
Mounting the power supply cable  
To open the terminal board:  
The plug must be accessible at all times.  
Using a screwdriver, press on the tabs situated on each  
side of the terminal board cover.  
Pull open the terminal board cover.  
Unplug the appliance before all operations, even when  
replacing the oven lamp.  
Using the appliance without correct earthing is highly  
dangerous.  
To mount the power supply cable, proceed as follows:  
Unscrew the cable clamp screw and the contact screws  
L-N-6.  
Fastenthewiresbeneaththescrewheadsusingthefollowing  
colourscheme:Blue (N)Brown(L)Yellow-Green6  
Fasten the power supply cable in the corresponding  
cable clamp and close the cover.  
IMPORTANT:  
After connecting the appliance to the flexible cable, tighten  
all the screws on the terminal board.  
Electrical Connection:  
This appliance conforms to the following EEC Directives:  
Low Voltage Equipment  
73/23/EEC  
93/68/EEC  
4
2
N
L
Electromagnetic Compatibility  
89/336/EEC  
93/68/EEC  
Voltage Frequency:230 V-1+N 50Hz  
Fuse Section: 16A  
2
Inner dimensions of the oven:  
Supply cable: 3x1.5mm  
width  
depth  
height  
43.5cm  
40.0cm  
32.0cm  
You can connect your oven to the system means of a  
terminal board. Refer to above information for the  
minimal cable sections and the calibration of the  
protective elements according to the connection.  
If the appliance is installed with a junction box, an  
omnipolar circuit breaker - with a minimum contact  
opening of 3mm - should be installed between the  
appliance and the mains.  
Inner volume of the oven:  
56 litres  
Voltage and frequency of power supply:  
230-240V  
50-60Hz  
2250-2400W  
ENERGY LABEL  
Directive 2002/40/EC on the label of electric ovens  
Norm EN 50304  
Energy consumption for Natural convection  
heating mode: aConvection  
Declared energy consumption for Forced convection Class  
heating mode: bFan assisted  
1 2  
 
Notes  
1 3  
 
After Sales Service  
"No company is better positioned to offer an after sales service on a  
Hotpoint appliance than us - the manufacturer"  
As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully inclusive parts  
and labour guarantee for the first 12 months. In addition to this you also have the advantage of free  
replacement parts for the first 5 years when fitted by a Hotpoint  
engineer. When the 12 months parts and labour guarantee expires we offer the following after sales  
service options:  
Repair Service and Information Help Desk  
UK: 08709 066066  
Republic of Ireland: 1850 302 200  
Note: Our operators will require the Model number and the Serial number of your appliance  
Available 364 days a year with a fast, effective and value for money service. We have the largest white  
goods repair service in the UK with over 1200 of our own fully trained engineers. All repairs include a parts  
and labour guarantee for 12 months from the date of the repair.  
If you require any information or have any questions about your appliance, our operators are on hand with  
help and advice.  
All this ensures that you will receive the best available after sales service possible.  
Extended Warranties  
UK: 08709 088 088  
Republic of Ireland: 1850 502 200  
Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two service cover  
plans to give you total peace of mind.  
l Repair Protection Plan  
-
FREE service repairs for a single Hotpoint appliance during the period  
of cover.  
l Kitchen Cover  
-
FREE service repairs for all your Hotpoint appliances less than 8  
years old.  
Genuine Parts and AccessoriesUK: 08709 077 077  
Republic of Ireland: (01) 842 6836  
A wide range of genuine parts and accessories are available from our hotline or through our web site.  
Genuine parts and accessories, extended warranties and service repairs are all  
available on our web-site at:  
GB  
14  
 
Guarantee  
"Satisfaction guaranteed or your money back"  
We give you a unique 'satisfaction guaranteed' promise - valid for 90 days - after you have  
purchased your Hotpoint appliance. If there is a technical problem simply call Hotpoint Repair service or  
engineer to call. If the technical problem is not resolved under this guarantee, we will replace your  
machine or, if you prefer, give you your money back.  
All Hotpoint appliances carry a fully inclusive 12 month parts and labour guarantee as well as free  
replacement parts for the first 5 years (except microwaves, selected integrated appliances and cooker  
hoods, which have a one year guarantee) provided that they are fitted by a Hotpoint engineer.  
Guarantee terms and conditions  
Your guarantee is only applicable in the United Kingdom or Republic of Ireland and is subject to the  
following provisions that your appliance:  
l
l
Has been installed and used correctly in accordance with this instruction booklet.  
Has been used solely for domestic purposes and is located on domestic premises (ie. not for  
commercial or trade use).  
l
l
Has been properly connected to a suitable electrical supply voltage as stated on the appliance  
rating plate.  
Has not been subject to misuse, accident, modified or repaired by anyone other than one of our  
own service engineers.  
For pre purchase information on any other Hotpoint product call: 08701 50 60 70  
Recycling & Disposal Information  
As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right to  
use quality recycled components to keep down customer costs and minimise material wastage.  
Please dispose of packaging and old appliances carefully.  
To minimise risk of injury to children, remove the door, plug and cut mains cable off flush with the  
appliance. Dispose of these parts separately to ensure that the appliance can no longer be plugged into  
a mains socket, and the door cannot be locked shut.  
GB  
15  
 
Key Contacts  
After Sales Service  
Over 1200 trained specialists, directly employed by us, ensure that you can have complete  
confidence in both the appliances and services we offer.  
Repair Service and Information Desk  
UK: 08709 066 066  
(Open 8 to 8 Mon - Fri, 8 to 6 Sat, 10 to 4 Sun & Bank Holidays)  
Republic of Ireland: 1850 302 200  
Note: Our operators will require the following information:  
Model number:  
Serial number:  
Extended Warranties  
UK: 08709 088 088  
(Open 8 to 8 Mon - Sun)  
Republic of Ireland: 1850 502 200  
Genuine Parts and Accessories  
UK: 08709 077 077  
(Open 8-30 to 5-30 Mon - Fri & 9 to 12 Sat)  
Republic of Ireland: (01) 842 6836  
General Domestic Appliances Limited, Morley Way, Peterborough, PE2 9JB.  
195.036.396.02  
04-20D0o4wnPloaadrtfronmoW. FwwP.S1o4m5an-ua0ls2.com. All Manuals Search And Download.  

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